Employee Experience (EX)
Workplace wellbeing and environment
Listening to the voice of the employee and measuring well-being at work allows us to identify the needs of employees and improve their conditions in the company.
Using anonymous surveys, assess employee satisfaction with both the company and the collaborators from different dimensions: materials, workspaces, relationships with colleagues, working conditions, etc.
Analyse results according to profile (department, seniority, gender, position, etc.) and create reports with your results.
Psychosocial risks
Every employee's experience with the company counts. That is why it’s important to measure and evaluate the employee's impressions throughout the entire employee journey by means of different types of surveys, from recruitment, through their integration, training or change of position, to their departure from the company.
This way, we can be reactive in those moments when they are less satisfied and increase their commitment and well-being at work.
With Sphinx, you can manage all types of HR surveys and create your own results reports and operational dashboards.
In addition to employee experience and work climate, psychosocial risks at work must be considered in order to avoid stress, burnout or harassment, and to make employees feel understood and valued.
Through different types of studies and methodologies, you’ll be able to identify work situations that may represent a risk to the mental and physical health of employees: disconnection from work, family reconciliation, work organisation and workload, etc.
Job performance:
360-degree feedback
To achieve good performance and increase employee engagement, it’s important to measure their job performance and to know which skills can be improved.
There are many ways to measure performance (by competencies, costs, objectives, etc.). One of them is 360-degree feedback, which allows the knowledge and skills of an employee to be evaluated from different perspectives: self-assessment, evaluation by their boss, by their colleagues and by their subordinates or clients. This provides a more complete, comprehensive and objective view of an employee's skills.
Training evaluation
In companies where training courses are held for employees, measuring their impact and benefits is quite compelling.
Firstly, to gauge their usefulness and profitability, but also to identify the training needs of employees in order to improve their skills and increase team performance.
Pulse surveys
Pulse surveys allow us to evaluate employee satisfaction and commitment quickly and over a short period of time.
They are conducted weekly, fortnightly, monthly, etc., and give us regular and current updates on the company’s atmosphere and wellbeing, throughout the year. This approach allows us to capture employees’ feelings in a more spontaneous way and to compare the results with other studies (work environment, psychosocial risks, etc.).
Discover how Sphinx can transform your HR projects
Customised partner surveys according to collection channel
Sphinx software adapts to any organisation to optimise the assessment process based on different employee profiles, with the aim of reaching any employee from any channel and gathering quality responses.
Tailor-made surveys with different designs, formats and logic.
Multiple distribution channels to reach all employees: paper surveys for non-Internet users, in several languages, from different channels (SMS, email, etc.), etc.
Management of employee anonymity, ensuring no duplicate responses.
Advanced analysis to clarify decisions
Sphinx boasts an analysis module with which you can make better decisions: different indicators and matrices to identify strengths and weaknesses, measure the importance of certain criteria, make comparisons between teams or departments, and so on.
Key satisfaction indicators, both overall and detailed by department, area, profile, etc.
Advanced indicators to identify employee profiles and levers of well-being.
Analysis of open-ended questions and feedback to improve understanding of employee needs and concerns.
References
We conduct pulse surveys with Le Sphinx software to measure the well-being of our employees barometrically and in 14 different languages. The programmes have become a management tool for managers to measure work environment by geographical area. It’s an agile and very complete software. In addition, technical support is highly reactive, giving us flexible proposals. I really appreciate the working relationship we have with Le Sphinx, always ready to listen to us and give us the best advice.
Head of studies
I've been using Sphinx for both teaching and research for 15 years now and I am very satisfied.
The analysis and tools it offers cover everything I need for both the scientific area of my work and for practical use by students.
Quality manager
Success story
Discover how Caisse d’Épargne (Aquitaine Poitou-Charentes) surveys its employees
Since 2015, based on the principle that customer satisfaction depends on employee satisfaction with internal services, Caisse d'Épargne (Aquitaine Poitou-Charentes) has been conducting regular employee surveys. As a partner of this approach, Sphinx has set up a barometric survey which responds to two convictions: the importance of a regular follow-up of the employees' opinion over time and the need to involve every employee at Caisse d'Épargne (Aquitaine Poitou-Charentes). With this in mind, Sphinx has devised and developed a global approach:
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Deployment of an online survey addressed to the 2,800 employees.
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Integration of the company's challenges, from questionnaire design to analysis (measurement of company-specific dimensions, analysis by department, etc.) to provide a detailed vision of service quality within the company, in the light of internal and external customer expectations.
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Survey reports highlighting significant changes, enabling all support functions to quickly identify areas of satisfaction and areas for improvement.
Several formats to presents results
Plasma los resultados de las encuestas en distintos formatos según el objetivo y el público al que va dirigido:
Results reports with key indicators to present the data in detail to the management team and/or the HR department and make strategic decisions.
Interactive dashboards so that each manager can measure their team’s environment and compare themselves with other teams and with the general ratio of the company.
Infographics and visual presentations to communicate the main conclusions internally or externally.
