Distribution
Listen to your customers and meet their needs
From store-based customer satisfaction surveys to internal barometers
In a constantly evolving commercial climate with wide-ranging competition, high quality customer service is the key to success. To achieve this goal, satisfaction surveys should be implemented at points of sale, and their results transmitted swiftly to the various network operators to ensure that response mechanisms are in place and ready to go whenever needed.
Listen, understand and optimize the distributor experience to make sure that your brand stands out and performs well.
We regularly advise customers in the distribution and retail sectors on:
-
evaluating the satisfaction of their customers - both suppliers and service providers
-
preparing image and satisfaction reports for the brands being distributed
-
testing out new supply systems
-
surveying employees about the work environment at their company
Place your trust in us too and take advantage of our experience and expertise in your sector to let us support your projects or assist you with any other type of study you wish to conduct.
POWER
The dual power of quantitative and qualitative data collection and analysis
BENEFITS
OPTIMIZATION
Software for benchmarking your company's points of sale
AUTOMATION
Scheduled survey distribution connected to internal IT systems
Examples
Industry
Real-time analysis
Banking
Consumer experience
Banking
Online survey
